Did you know…
A recent Power Review Survey of retailers and merchants shows that 59% of respondents cited ‘customer experience’ as the most important factor in adding reviews to their site.
Moreover, 79% of those surveyed said their “Products” page is an effective place to show customer testimonials and reviews.
Finally, many of the merchants surveyed said they found that reviews answered questions that would otherwise be directed to customer service.
The business owner have the opportunity to create a site with a products page featuring testimonials! Doing so will improve your customers’ experience and cut back on the time and effort they invest in customer service! It’s just another example of what a Web site can do for your business!
Wednesday, March 26, 2008
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